Rfq-contact Centre Outsource Services

• Country: UAE
• Summary: Rfq-contact Centre Outsource Services
• AET Ref No: 117881621
• Deadline: 01 May 2025
• Financier: Self Financed
• Purchaser Ownership: Public
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 6549589-3
• Purchaser's Detail:

Purchaser : DGE - DEPARTMENT OF GOVERNMENT ENABLEMENT
AE - United Arab Emirates, [Disclaimer: For Exact Organization/Tendering Authority details, please refer the tender notice.]
URL :https://www.adgpg.gov.ae/en/For-Suppliers/Public-Tenders

• Description:
• Formerly known as ADSSSA, ADSIC, and ADDA, TAMM represents over a decade of expertise in shaping and stewarding digital excellence in Abu Dhabi. As the enabler, supporter, and delivery partner of Abu Dhabi-s digital government ecosystem, TAMM plays a pivotal role in fostering a government that is proactive, personalized, collaborative, and secure. We drive digital leadership across government entities through innovation programs, enterprise platforms, and strategic local and international partnerships—accelerating Abu Dhabi's transformation into a world-class digital government. TAMM is responsible for developing and implementing strategies, policies, standards, and enterprise architecture frameworks that uplift government performance and efficiency. We deliver integrated digital services, platforms, and channels while enabling applied intelligence, shared government services, and cybersecurity capabilities. In support of this vision, this RFP entails outsourcing the contact center operations for TAMM, ensuring seamless, scalable, and citizen-centric support services. The objective is to engage with a partner that can help us elevate the customer experience, support growing service...
• Documents:

 Tender Notice