Tender Details

Country: UAE
Summary: Rfq-contact Centre Outsource Services
AET Ref No: 117881621
Deadline: 01 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 6549589-3
Purchaser's Detail:
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Description:
Formerly known as ADSSSA, ADSIC, and ADDA, TAMM represents over a decade of expertise in shaping and stewarding digital excellence in Abu Dhabi. As the enabler, supporter, and delivery partner of Abu Dhabi-s digital government ecosystem, TAMM plays a pivotal role in fostering a government that is proactive, personalized, collaborative, and secure. We drive digital leadership across government entities through innovation programs, enterprise platforms, and strategic local and international partnerships—accelerating Abu Dhabi's transformation into a world-class digital government. TAMM is responsible for developing and implementing strategies, policies, standards, and enterprise architecture frameworks that uplift government performance and efficiency. We deliver integrated digital services, platforms, and channels while enabling applied intelligence, shared government services, and cybersecurity capabilities. In support of this vision, this RFP entails outsourcing the contact center operations for TAMM, ensuring seamless, scalable, and citizen-centric support services. The objective is to engage with a partner that can help us elevate the customer experience, support growing service...
Documents:

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Rfq-contact Centre Outsource Services - UAE Tender

The DGE - DEPARTMENT OF GOVERNMENT ENABLEMENT, a Government sector organization in UAE, has announced a new tender for Rfq-contact Centre Outsource Services. This tender is published on UAETenders under AET Ref No: 117881621 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-01.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.