- Country: UAE
- Summary: Rfi-centralized Contact Center
- AET Ref No: 117815344
- Deadline: 22 Apr 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 6579936
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- Description:
- Abu Dhabi Heritage Authority (AHA) is looking proposals from qualified vendors to implement and manage a centralized contact center solution based on Microsoft Dynamics 365. The primary goal is to enhance our customer service capabilities, improve operational efficiency, and deliver seamless, multi-channel support across our customer base. This solution should be scalable, integrated, and aligned with best practices for customer engagement, service quality, and operational excellence. The vendor will be responsible for not only setting up the system but also providing ongoing management, monitoring, and optimization services.
- Documents:
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CLICK HERE TO LOGINRfi-centralized Contact Center - UAE Tender
The ABU DHABI HERITAGE AUTHORITY-, a Government sector organization in UAE, has announced a new tender for Rfi-centralized Contact Center. This tender is published on UAETenders under AET Ref No: 117815344 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-04-22.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
